Frequently Asked Questions
Everything you need to know about your AOOSTAR Mini PC experience.
What is included in the box with an AOOSTAR Mini PC?
Each package typically includes the AOOSTAR Mini PC unit, a power adapter, an HDMI cable, a VESA mounting bracket with screws, and a user manual. Specific accessories may vary by model.
How long does shipping take and is it free?
We offer free standard shipping on all orders. Delivery typically takes 7-15 business days depending on your location, though expedited shipping options are available at checkout.
Do AOOSTAR Mini PCs come with a warranty?
Yes, all our Mini PCs come with a 1-year limited hardware warranty that covers manufacturing defects. We also provide lifetime technical support via our customer service team.
Can I upgrade the RAM and Storage on my device?
Most AOOSTAR models are designed for easy expansion. They typically feature dual-channel DDR4/DDR5 SO-DIMM slots and M.2 NVMe SSD slots, allowing users to upgrade components without voiding the warranty (unless physical damage occurs).
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund or exchange.
Which operating systems are supported?
Our Mini PCs come pre-installed with Windows 11 Pro. However, they are also fully compatible with various Linux distributions (such as Ubuntu or Debian) and specialized OS like Proxmox or pfSense.